This policy applies to orders placed on our website (https://perifit.co) only. If you buy Perifit from a distributor, their shipping and return policy applies.
Perifit has stock in different locations across the world. We ship orders from the closest fulfillment warehouse depending on the destination, no matter the sales canal.
We ship from the United States, Canada, Australia, France.
Shipment processing time
All orders are processed within 1 business day, as soon as the payment is confirmed*.
If the order is placed before 12 PM, it will be shipped the same day. If it order is placed after 12 PM, it will be shipped the next business day.
We ship from Monday to Friday and do not ship on weekends and national holidays.
Some carriers (UPS, B2C Europe, DHL Express) do not scan the packages at pick-up at our warehouse and the tracking page might not reflect the same-day processing event. Be reassured that the total transit time announced remains unchanged.
* Payment with PayPal e-check will delay the order confirmation, to allow for the check to be cleared (7 business days). If you have selected PayPal e-check as your payment method and completed the payment process, your order has been placed but shipping will be delayed by 7 days, on top of the standard delivery times mentioned in the following section.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time*
US, CA, AU: 5-7 business days
US, CA, AU: 3 business days
US: 20$ (USD)
*The estimated delivery times are indicative and apply to the mainland part of territories mentioned. Ex: overseas & island territories like Jersey island is considered “Rest of the world”.
** Express shipping is available for the mainland part of territories mentioned only. Express shipping is not available for Alaska, overseas territories, islands…
Shipment to P.O. boxes or APO/FPO addresses
We ship to P.O. boxes in the US mainland territory only.
Shipment confirmation and order tracking
We will send you a shipping confirmation email with the tracking information of your order as soon as the carrier picks up the package from our fulfillment center, which can happen 1 to 2 business days after you placed the order.
Customs, duties, and taxes
Perifit is not responsible for any customs and taxes applied to your order, which are applied by local customs authorities. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
The following territories (mainland only) will not be subject to any customs duties: the United States, Canada, Australia & the European Union.
Outside of these mentioned territories, customs fees can be billed, depending on your local authorities. Specifically, customs duties are not pre-paid by Perifit for Switzerland, the United Kingdom, Norway, etc.
Perifit is not liable for any products damaged or lost during shipping. If you have not received your order or received your order damaged, please contact the shipment carrier or our support team directly (email@example.com) to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We ship worldwide* and standard shipping is free.
* Except: North Korea
This policy applies to orders placed on our website (https://perifit.co) only. If you buy Perifit from a distributor, their return policy applies.
Perifit offers a 100 days return window to get a full refund of your order.*
Within that time frame, Perifit will provide a pre-paid return label so that you can return your product and get a full refund of your order as soon as the carrier attests the drop-off at its location.
Contact our support team with your order number at firstname.lastname@example.org to start the return process:
- Print the return packing slip and the pre-paid return label.
- Please make sure to include the packaging slip inside the box so that we can identify your order.
- Repackage your return product and put the return packing slip inside the box (please remove any previous labels or tape).
- You have 7 days** to drop your return package at the closest carrier location.
* shipping fees paid on the original order are not refundable
** Due to the COVID situation, you may find it hard to respect that timing. Please note that many local carriers have arranged drop-off points to facilitate that process (red boxes in Australia, pick-up points from La Poste in France).
For more information on shipping & returns, email our support team at email@example.com or check out our FAQ.
A really great product that helps you do pelvic floor exercises correctly, allows you to monitor your progress, gives you daily reminders and is much more fun than doing them yourself!
No sooner had my Perifit arrived and I developed a bad cough. My vaginal prolapse grew from a large pea size to large grape size, which made me anxious about using it. Then when I did try I admit to being horrified by my lack of results. Talk about weak! I has another go some time later and found it quite difficult to keep up with the exercise. I do not usually give up easily and I will have another go.
I put it off I admit cos it makes me feel rather a failure!
I’ve used the Perifit for three weeks and think it’s making small improvements…too soon to know as I occasionally still have leaks but I am hopeful.. I do love the games which take my mind off the exercises. However I notice the recording of my user history is not correct. I’ve done three days this week so far but it is only saying I’ve done one. That is disappointing. So any recorded improvements can not be accurate. Hoping this is a glitch in the system and will be sorted out.
Much better than my previous trainer, which ended up just sitting in a drawer so was never going to help much :). I like the feedback and being able to see progress. 8 mins a day goes quickly with the games :)
Great idea for a product but the games are very basic and dated, which I fear could be become boring quickly.
I love it when it works. Do nt know what I’m doing wrong? Which is v upsetting keep on trying.
And wonder if it’s not fit for use. Maybe my iPhone is too
Perifit+ | Dynamic Kegel Exerciser
This product has an app-guided exercises for strengthening the pelvic muscles , and i would definitely recommend it .👍
I thought I knew how to use kegel exercises but this has shown me I am not doing it properly. It had really highlighted where I need to enhance my muscle tone and the games make the time go very quickly
I've only been using perifit for 2 weeks but I'm seeing some improvements. The support around the app is good although some of the explanations could be easier to find e.g. the practice exercise isn't clearly explained. The community is good for asking questions and getting answers.